This Privacy Policy describes how DEENDARSATHI ("we", "us", "our", "Platform Owner") collects, uses, discloses, and protects the personal information of users ("you", "your") who access or use https://deendarsathi.com and its related mobile site/application (collectively, the "Platform"), in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
This Privacy Policy applies to all information collected through the Platform in connection with your registration, use of our matrimonial services, and any communication with our customer service team. By accessing or using the Platform, you consent to the collection, use, and disclosure of your information as described in this Policy.
We collect information that you voluntarily provide at the time of registration and profile creation, including but not limited to your name, date of birth, gender, marital status, religious/sectarian details, education, occupation, family details, photographs, contact number, email address, and identity documents submitted for profile verification.
We may also collect information automatically when you use the Platform, such as your IP address, device/browser type, pages visited, and usage patterns, through cookies and similar technologies, for the purpose of improving Platform performance and security.
Identity documents and contact details submitted for profile verification are treated as sensitive personal data and are used strictly for the purpose of manually verifying your profile before activation. This information is not published publicly on the Platform and is accessible only to our authorized verification team.
We use your information to: create and display your matrimonial profile to other verified users as per your visibility settings; conduct manual profile verification; process payments for the packages you purchase; communicate with you regarding your account, verification status, or customer support queries; and improve the safety, security, and functionality of the Platform.
Your contact details are shared with another user only when you unlock/avail that specific match under a purchased package. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We may disclose your information if required to do so by law, regulation, court order, or a valid request from a government or law enforcement authority, or if we believe in good faith that such disclosure is necessary to protect the rights, safety, or property of DEENDARSATHI, our users, or the public.
We implement reasonable security practices and procedures, including access controls and secure storage, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account remains active on the Platform, and for a reasonable period thereafter as required for legal, accounting, or dispute-resolution purposes, or until you request deletion of your account and data, subject to applicable law.
You may access, update, or correct your profile information at any time by logging into your account. You may also request deactivation or deletion of your account and personal data by contacting our customer service team, subject to any information we are required to retain by law.
The Platform is intended only for individuals who meet the eligibility criteria set out in our Terms of Use and is not directed at, nor intended for use by, minors. We do not knowingly collect personal information from anyone below the applicable minimum age for registration.
The Website and Services may contain links to third-party websites. This Privacy Policy does not apply to, and we are not responsible for, the privacy practices of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the revised Policy.
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are as follows:
Grievance Officer: Sk Jafor Ali
Email: admin@deendarsathi.com
Phone: +91 8101387571
Address: Bajepratappur, Dubraj Dighi Ghosh Para, Burdwan, Purba Bardhaman, West Bengal, PIN — 713101
For any privacy-related questions, concerns, or requests regarding your personal data, please contact us using the details above. We will address your concern within a reasonable time after verification.
This Privacy Policy shall be governed by and construed in accordance with the laws of India, and any disputes arising in connection with it shall be subject to the exclusive jurisdiction of the courts in Burdwan, Purba Bardhaman, West Bengal.
Last updated — September, 2026
Managed by — Sk Jafor Ali